Room problems
❃ Room problems
-
แอร์ไม่เย็นครับ/ค่ะ
[ ae mai yen khrap/kha ] -
The air conditioner is not cold
-
ห้องเสียงดังมากครับ/ค่ะ
[ hong siang dang maak khrap/kha ] -
The room is too noisy
-
ไม่มีน้ำร้อนครับ/ค่ะ
[ mai mii nam ron khrap/kha ] -
There is no hot water
-
ชักโครกตันครับ/ค่ะ
[ chak-khrok tan khrap/kha ] -
The toilet is clogged
-
อ่างล้างหน้ามีน้ำรั่วครับ/ค่ะ
[ aang-laang-naa mii nam rua khrap/kha ] -
The sink is leaking
-
ทีวีเปิดไม่ติดครับ/ค่ะ
[ thii-wii poet mai tit khrap/kha ] -
The TV won't turn on
-
อินเทอร์เน็ตช้ามากครับ/ค่ะ
[ in-thoe-net chaa maak khrap/kha ] -
The internet is very slow
-
ไวไฟต่อไม่ได้ครับ/ค่ะ
[ wai-fai to mai dai khrap/kha ] -
I can't connect to the Wi-Fi
-
ห้องมีกลิ่นเหม็นครับ/ค่ะ
[ hong mii klin men khrap/kha ] -
The room smells bad
-
ผ้าปูที่นอนไม่สะอาดครับ/ค่ะ
[ phaa puu thii-non mai sa-aat khrap/kha ] -
The bed sheets are not clean
-
ในห้องมีแมลงวันครับ/ค่ะ
[ nai hong mii ma-laeng-wan khrap/kha ] -
There are flies in the room
-
มียุงเยอะมากครับ/ค่ะ
[ mii yung yoe maak khrap/kha ] -
There are a lot of mosquitoes
-
มีแมลงสาบครับ/ค่ะ
[ mii ma-laeng-saap khrap/kha ] -
There is a cockroach
-
ส่งช่างมาดูหน่อยได้ไหมครับ/ค่ะ
[ song chang maa duu noi dai mai khrap/kha ] -
Can you send a technician to look at it?
-
ขอยาฉีดยุงหน่อยครับ/ค่ะ
[ kho yaa chiit yung noi khrap/kha ] -
Can I have some mosquito spray?
Even in the best hotels, the tropical environment of Thailand can lead to occasional room issues. The most critical appliance in any Thai hotel room is the air conditioner. If it breaks down, your room will quickly turn into an unbearable sauna. You must tell the reception แอร์ไม่เย็น (ae mai yen), meaning "The AC is not cold." Do not just say the AC is broken; specifying that it is not blowing cold air helps them send the right technician. Another common issue is plumbing; if you want a warm shower but the heater fails, you say ไม่มีน้ำร้อน (mai mi nam ron - "There is no hot water"). However, the biggest shock for Westerners often comes in the form of local wildlife. In Thailand, you will inevitably encounter small, pale lizards called "jing-jok" (geckos) on your walls. Thais consider them harmless and beneficial as they eat mosquitoes, so do not complain about them! However, if you find a cockroach, which is decidedly less welcome, you can complain by saying มีแมลงสาบ (mi malaeng-sap - "There is a cockroach"). Mosquitoes are a serious annoyance and carry diseases like Dengue, so if your room has them (มียุงเยอะมาก - mi yung yoe maak), you should ask the staff for mosquito spray: ขอยาฉีดยุงหน่อย (kho ya chit yung noi). The most important cultural rule when complaining about any of these issues is to maintain your "Jai Yen" (cool heart). Shouting, showing anger, or demanding immediate compensation will cause the staff to lose face, and they might become uncooperative. Instead, smile and say ส่งช่างมาดูหน่อยได้ไหม (song chang ma du noi dai mai - "Could you send a technician to take a look?"). A polite, calm approach guarantees that the hotel staff will quickly and happily fix your problem or even upgrade your room.
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