Hotel and check-in

Hotel and check-in

จองห้องไว้แล้วครับ/ค่ะ
[ jong hong wai laew khrap/kha ]

I have booked a room

จองในชื่อ...ครับ/ค่ะ
[ jong nai chue... khrap/kha ]

Booked under the name...

จองผ่านอโกด้าครับ/ค่ะ
[ jong phaan a-go-daa khrap/kha ]

I booked through Agoda

คืนนี้มีห้องว่างไหมครับ/ค่ะ
[ khuen nii mii hong waang mai khrap/kha ]

Do you have any rooms available tonight?

คืนละเท่าไหร่ครับ/ค่ะ
[ khuen la thao-rai khrap/kha ]

How much per night?

รวมอาหารเช้าไหมครับ/ค่ะ
[ ruam aa-haan chao mai khrap/kha ]

Is breakfast included?

ขอเตียงเดี่ยวครับ/ค่ะ
[ kho tiang diaw khrap/kha ]

I would like a double bed

ขอเตียงคู่ครับ/ค่ะ
[ kho tiang khuu khrap/kha ]

I would like twin beds

ขอดูห้องก่อนได้ไหมครับ/ค่ะ
[ kho duu hong kon dai mai khrap/kha ]

Can I see the room first?

เช็คอินได้กี่โมงครับ/ค่ะ
[ chek-in dai kii mong khrap/kha ]

What time can I check in?

นี่พาสปอร์ตครับ/ค่ะ
[ nii phaat-sa-pot khrap/kha ]

Here is my passport

ต้องจ่ายมัดจำไหมครับ/ค่ะ
[ tong jaai mat-jam mai khrap/kha ]

Do I need to pay a deposit?

รหัสไวไฟคืออะไรครับ/ค่ะ
[ ra-hat wai-fai khue a-rai khrap/kha ]

What is the Wi-Fi password?

ห้องผม/ฉันอยู่ชั้นไหนครับ/ค่ะ
[ hong phom/chan yuu chan nai khrap/kha ]

What floor is my room on?

เดี๋ยวมีพนักงานยกกระเป๋าให้ครับ/ค่ะ
[ diaw mii pha-nak-ngaan yok kra-pao hai khrap/kha ]

The staff will carry your luggage

Cultural notes

Checking into a hotel or guesthouse in Thailand is usually a smooth process, as hospitality is a cornerstone of Thai culture. When you approach the reception, you simply state your purpose by saying จองห้องไว้แล้วครับ/ค่ะ (chong hong wai laeo khrap/kha - "I have booked a room"). Whether you booked directly or through a platform like Agoda (which is massively popular in Asia), the receptionist will ask for your name: จองในชื่อ... (chong nai chue... - "Booked under the name..."). Legally, hotels in Thailand are required to register foreign guests with the immigration authorities, so handing over your actual passport is mandatory. You can say นี่พาสปอร์ตครับ (ni phat-sa-pot khrap - "Here is my passport"). One aspect that often catches Western travelers off guard is the request for a cash deposit upon check-in, meant to cover potential damages or mini-bar usage. The receptionist will ask ต้องจ่ายมัดจำ (tong chai mat-jam - "You need to pay a deposit"), which is usually between 500 and 1,000 baht. Make sure you keep the small paper receipt safe, as you must present it at check-out to get your money back! Regarding your room setup, specifying your bed preference is important. If you want a large double bed, ask for ขอเตียงเดี่ยว (kho tiang diao - literally "single bed", but in Thai hotel terminology, it means one large bed). If you want two separate beds, ask for ขอเตียงคู่ (kho tiang khu - "twin beds"). Because of the extreme heat, almost all accommodations provide air conditioning, but if you are staying in a budget guesthouse, it's wise to clarify if the room is fan-only or has AC. Finally, inquire about the morning meal by asking อาหารเช้าเริ่มกี่โมง (ahan chao roem ki mong - "What time does breakfast start?"). The ever-polite Thai staff will ensure you have everything you need for a comfortable stay.